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Return & Refund Policy

Effective Date: 26 August 2025
Last Updated: 26 August 2025

At Moda Berrinche, we want you to be happy with your purchase. If you are not completely satisfied, we’re here to help. Please read our Refund & Return Policy carefully before making a purchase.

 

1. Returns

  • You may request a return within 5 days of receiving your order.

  • To be eligible for a return, your item must be:

    • Unused and in the same condition as received.

    • In the original packaging with all tags intact.

  • Certain items such as sale items, discounted products, or personalized/custom orders are not eligible for return.

 

2. Refunds

  • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method via Razorpay within 5–7 business days.

  • Shipping charges (if any) are non-refundable.

 

3. Exchanges

  • We currently allow exchanges only for size issues/defective items.

  • If you need to exchange an item, please contact us via request form below..

 

4. Shipping for Returns

  • Customers are responsible for shipping costs for returning items, unless the product is defective or incorrect.

  • We recommend using a trackable shipping service via our logistics partner Shiprocket.

 

5. Cancellations

  • Orders may be canceled within 24 hours of placing them, provided they have not been shipped.

  • Once shipped, cancellations are not possible.

 

6. Contact Us

For any questions or concerns about refunds, returns, or exchanges, please contact us:

Moda Berrinche
Website: www.modab.in
Email: contact@modab.in

Return request form

Return Request Form
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